| Service boundary | Architecture, data flows, environments, responsibilities, and processing locations. |
| Standards alignment | SOC 2 Trust Services Criteria and ISO/IEC 27001 control mapping, implementation scope, and operating evidence. |
| Governance | Approved policies, owners, risk assessment, exceptions, and staff procedures. |
| Access and encryption | Configuration, access reviews, key-management design, and tenant-boundary tests. |
| Secure development | Change records, scan coverage, vulnerability handling, and remediation evidence. |
| Independent testing | Actual scope, date, findings, remediation, and retest status where testing has occurred. |
| Privacy | Processing schedule, notices, assessments, permissions, request handling, and retention. |
| Providers | Current register, locations, agreements, and change procedures. |
| Continuity | Recovery design, backup configuration, dependency plans, and results of completed restoration exercises where available. |
| Incidents | Approved response process, contacts, notification terms, and available exercise evidence. |
| AI governance | Intended use, validation, limitations, explanations, changes, and institutional approval. |