Join from an invitation
The invitation email says You have been added to [workspace name] workspace and links to your account setup page. Invitations expire after 48 hours.1
Open the invitation link
Check the workspace and organization named on the page. If the link has expired or was replaced, ask the Owner to resend it and use the newest email.
2
Set up or sign in to your account
For a new account, enter your full name, create and confirm a password of at least 12 characters, and review the terms shown on the form. Select Create password and join, then sign in as directed.If you already have an account, select Sign in to join. Your existing password stays the same. If you are signed in with a different email, use Switch account.
3
Accept and enter the workspace
Existing users select Join workspace after signing in with the matching email. Confirm that the workspace profile shows the expected workspace before opening records.
Create an account without an invitation
Open Sign up. Choose Microsoft, Google or GitHub, or enter a work email and password and accept the displayed terms. Complete any email-verification or organization-creation step shown before entering the dashboard. If a colleague has already invited you, use that invitation first. Creating a separate organization is not the same as joining your colleague’s workspace.Sign in again
Open Sign in and use the method associated with your account. Provider buttons are arranged Microsoft, Google and GitHub. Email and password are available below them. If prompted, enter your authenticator code or use a recovery code. Use Forgot your password? to request a password-reset email for an email/password account. Follow the latest reset link and return to sign-in. For a provider sign-in problem, first confirm you selected the intended provider account.Update your profile
Open your account menu and choose Account settings. Use Edit name to change the name shown to teammates. Your personal profile is separate from the organization name and logo. For password, authenticator and session controls, choose Sign-in and security; see the security guide.If the expected workspace is missing
- Check the signed-in email in your account settings.
- Open the workspace profile and check the selected organization.
- Ask the Owner to confirm your invitation is accepted and grants access to that workspace.
- Sign out and back in after an access change if the old view persists.