Register an endpoint
- Select the correct workspace and environment.
- Open Endpoints and select Add webhook.
- Enter a recognizable name and an HTTPS destination controlled by your team.
- Select the event subscriptions needed by your application and complete the requested identity confirmation.
- Store the signing secret securely when it is shown, and implement signature verification in your receiver.
Inspect a delivery
Open Deliveries & events and filter or search for the event associated with your record. Select a row to inspect the available event payload, destination, status, response and attempt details.
Use event and delivery records to follow notifications independently of incoming API requests.
Troubleshoot missing notifications
- No event record: check that the product action completed and that the expected event type applies. A successful submission can still be processing.
- No matching destination: check the endpoint’s environment, status and event subscriptions.
- Failed delivery: inspect the receiver’s response, HTTPS availability and signature handling.
- Repeated event: deduplicate by event identity and make your handler safe to run again.
- Out-of-order delivery: reconcile with the current API record instead of treating arrival order as business order.